NeuroZone: Frequently Asked Questions

Click on a category below for specific answers to the most common questions.

Product FAQs

What is Nugenix^® NeuroZone?: Nugenix^® NeuroZone is a powerful men's supplement that supports superior cognitive function and helps you perform at your best starting in 1 hour with continued benefits over time. It enhances memory, focus, mental speed, and accuracy, keeping you sharp and "in the zone." The formula features 10 ingredients, including four clinically validated compounds (Cogniboost^®, enXtra^®, VegiSURGE^® caffeine, and L-theanine) backed by a total of 10 ingredient studies.
Who should take this product?: Men 45+ who want to boost mental sharpness, focus and clarity in their daily lives, especially for those looking to stay mentally engaged and productive at work or home. Clinical research shows key ingredients start boosting cognitive performance in just 1 hour, with improved benefits over time.
How should Nugenix NeuroZone be taken?: Take two (2) capsules once daily in the morning, with or without food. Take with food if you expect upset stomach. Nugenix NeuroZone is designed to be taken consistently every day. Feel the benefits starting in just 1 hour with results that continue to improve over time.
What are the ingredients in Nugenix^® NeuroZone?: Serving Size: 2 Capsules
Servings Per Container: 30
Amount Per Serving

% DV

Vitamin B6 (as pyridoxal 5’-phosphate)
1.7 mg
100%

Vitamin B12 (as methylcobalamin)
2.4 mcg
100%

Greater Galangal (Alpinia galanga) Extract (rhizome)(enXtra^®)
300 mg
†

L-Theanine
200 mg
†

American Ginseng Extract (root)(10% ginsenosides)(Cogniboost^®)
200 mg
†

Alpha-GPC (L-alpha-glycerylphosphorylcholine)
100 mg
†

Lion’s Mane (Hericium erinaceus)(fruiting body)
100 mg
†

Bacopa Extract (whole herb)
75 mg
†

Caffeine (from coffee bean extract)(VegiSURGE®)
65 mg
†

L-Tyrosine
50 mg
†

† Daily Value (DV) Not Established
Other Ingredients: Gelatin, microcrystalline cellulose, magnesium stearate, and silica.
How were the clinically-validated ingredients chosen for the formula?: Nugenix^® NeuroZone was designed with four clinically-studied key ingredients supported by more than 10 clinical trials. Each ingredient was selected for its unique role in boosting cognitive function and mental performance.
Cogniboost^®: A powerful adaptogen used by Native Americans for centuries. This patented form helps your brain perform faster, sharper, and smarter. Double-blind, placebo-controlled clinical studies show it keeps you focused and boosts immediate word recall in just 1 hour.
enXtra^®: Patented botanical extract sourced responsibly from Southern India. Research shows it boosts alertness by interacting with neurotransmitters involved in focus and attention.
Caffeine: Provides a natural source of caffeine for sharper focus and increased alertness. Offers both mental and physical stimulation to enhance energy and performance.
L-Theanine: A clinically validated amino acid that supports calm, focused attention. Promotes alpha brain wave activity, linked to a relaxed yet alert "flow state".
Does this product contain any stimulants?: Yes, NeuroZone contains 65 mg of caffeine from VegiSURGE^®, a natural coffee bean extract. It delivers a burst of mental energy and concentration.

Shipping FAQs

How long does it take to receive an order?: Your product is shipped via USPS First Class Mail & Canada Post the day after you order and should be on your doorstep 1 to 5 business days later. Orders placed Friday-Sunday are shipped on Monday.
What are the shipping costs?: Shipping starts at $5.99 per delivery of purchased item to your home. However if larger quantities are purchased in your order, shipping and processing will be calculated accordingly. Applicable taxes will also be added as necessary.
Can I get the item(s) faster? (Express Overnight, etc.): Our USPS First Class mail will arrive very quickly at your doorstep. At this time, we do not currently offer express overnight shipment.
Can you ship to a P.O. Box?: Yes, we can ship to P.O. boxes.
Which carriers are available to ship my order?: We ship all orders via the United States Postal Service and Canada Post.
How do I check the status of my order?: You can check the status of your order by calling the Nugenix Customer Service Department at 1-855-714-3234.

Payment FAQs

How do I order?: Visit our website at www.Nugenix.com and fill in your personal and credit card information. Our online ordering process is secure, quick and easy and we always respect your privacy.
Which credit cards are accepted for the program?: We currently accept Visa, Mastercard, Discover, and American Express. At the present time, it is not advisable for Canadian customers to use AMEX as our system recognizes it as US currency.
Can I pay by cash? If so, how?: We apologize but we do not accept cash payments on www.Nugenix.com.
Can I pay by check or money order? If so, how?: We apologize but we do not accept checks or money orders on www.Nugenix.com.
What company name will appear on my credit card statement?: DDL*Nugenix

Customer Support FAQs

What if Nugenix doesn’t work?: Unlike most businesses, Nugenix covers you for a full 30 days starting from the date the product was shipped to you. If you're not 100% satisfied with your results, simply attain an RMA number from our Customer Service Department and send us back your unused portion for a full refund. Please note that shipping and processing charges are non-refundable. Customer service comes first at Nugenix.
How can I be sure that my information is safe and secure?: We take the privacy and protection of your personal information extremely serious. That’s why we use industry-standard security protocols like a 2048-bit encryption connection to ensure any data you send this site stays 100% secure.
Are your testimonials real?: All individuals featured on our webpage are real people who have experienced real success using Nugenix. They have signed legal consent forms to allow us to showcase their success on our websites and promotional materials.
How fast will Nugenix work for me?: For best results, we recommend that customers use Nugenix for 8 weeks combined with strength training.
Will Nugenix create a problem with my other medication?: Consult a health care practitioner before use if you are pregnant or nursing, allergic or sensitive to salicylates (such as aspirin), have gastritis, stomach ulcers, have any other serious medical condition, or use any medications. For adult use only.

Trial Offer FAQs

How does the trial program work?: If after your 14-day trial you are certain that you love Nugenix, simply do nothing. Not until day 18 will you be shipped a fresh, one month supply of Nugenix and be subsequently billed the ultra-low price of $69.99 plus $5.99 shipping and processing and applicable taxes. And remember, there's never any obligation-you can cancel your membership at any time, for any reason.
What is the return policy?: Our trial offer does not obligate you to purchase our product. If you cancel before 18 days have passed, you will not be shipped more Nugenix nor billed any additional charges. You can keep your bottle as our gift to you. After your trial, if you wish to receive a refund for your purchase, you need only send back the unused portion within 30 days of the date the product was shipped to you and a full refund will be provided. Refunds will be provided regardless of reason for dissatisfaction.
How and where do I send a return?: In order to receive a full refund, you must contact our customer service department at 1-855-714-3234. Our customer service team will give you a Return Merchandise Authorization number and return shipping instructions.
Do you provide a money back guarantee?: Yes, we provide a 30 day money back guarantee. This means that we offer a complete refund (including shipping and processing) for any returned product postmarked within 30 days of the date the product was shipped to you.
What is your cancellation policy?: You can cancel your subscription to Nugenix at any time, for any reason, hassle-free. You will not be obligated to receive future shipments nor will you be charged again in the future.
How can I cancel my order?: You may email us at support@Nugenix.com to cancel your order, or if you'd prefer you may call our Customer Service Center at 1-855-714-3234.

Still can't find your answer? Email us at support@Nugenix.com or call us at 1-855-714-3234 and speak with one of our representatives.

Please call customer care for an RMA number before shipping returns to our US or Canadian address. Packages without an RMA number attached will not be accepted.

For US returns:
Nugenix
2323 South 3600 West
West Valley City, UT 84119

For Canadian returns:
Nugenix
PO Box 1101
RPO Steeles West,
North York, M3J 0L2